Privacy Policy

Serv Auto Care Service complies with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This Privacy Policy details how we collect, handle, use, and protect your personal information.

1. Information We Collect

To provide automotive services, inspections, and customer communication, we collect:

• Contact details (e.g., Name, phone number, email address, physical address).
• Vehicle details (e.g., Make, model, year, VIN/chassis number, registration plate number, and service log history).
• Billing and transaction records.

2. How We Use Your Data

Your details are used strictly to:

• Perform vehicle maintenance, diagnostics, and repairs.
• Provide accurate written service reports and quotes.
• Issue reminders for upcoming logbook intervals or registration safety inspections.
• Comply with statutory automotive compliance laws in Queensland.

3. Third-Party Disclosures

We do not sell, rent, or trade your personal data. We may disclose limited information to automotive parts suppliers (to verify correct vehicle fitment) or regulatory agencies (such as transport authorities) where required by law.

4. Data Storage & Security

We take active measures to secure your personal records against loss, unauthorized access, or misuse through password-protected workshop databases and restricted physical premises.

5. Contacting Us About Privacy

If you would like to review or update your records, please contact us at:

Serv Auto Care Service
10 Barter Street, Gympie QLD 4570
Phone: (07) 5222 9836